Cloudbet Support Center
FAQ
Deposits
- ★ What are the minimum deposit and withdrawal amounts?
- ★ What currencies do you accept on site?
- ★ Deposit Ethereum
- ★ How will I know which network you support for specific coins?
- ★ How long will my deposit take to be credited to my Cloudbet account?
- ★ What is the maximum deposit amount?
Withdrawals
Casino
- ★ What Live Casino Games do you offer at Cloudbet?
- ★ What are the different Casino Games that I can find on Cloudbet?
- ★ Where can I learn more about your live dealers?
- ★ How can I get support in the Live Casino?
- Which Casino Providers can I find at Cloudbet?
- How do you ensure your games are fair?
Sportsbook – Pre-live Rules
- ★ Basketball Sportsbook Rules (pre-live)
- ★ Soccer Sportsbook Rules (pre-live)
- ★ Table Tennis Sportsbook Rules (pre-live)
- ★ Tennis Sportsbook Rules (pre-live)
- ★ Volleyball Sportsbook Rules (pre-live)
- American Football Sportsbook Rules (pre-live)
Sportsbook – Live Rules
- American Football Sportsbook Rules (live)
- Badminton Sportsbook Rules (live)
- Baseball Sportsbook Rules (live)
- Basketball Sportsbook Rules (live)
- Beach Volleyball Sportsbook Rules (live)
- Bowls Sportsbook Rules (live)
Sportsbook – General Questions
- ★ Do you offer Esports?
- ★ Bet Grading
- ★ Multiple / Parlay bets
- ★ What is a Winner at Current Score bet?
- ★ I made a mistake placing a bet, what can I do?
- ★ I placed a winning bet, why is it still showing as "pending"?
Bonus
- ★ Where can I find my current Loyalty status?
- ★ How can I earn Welcome Bonus points?
- ★ Do you have a loyalty program?
- ★ Do you offer Free Spins?
- ★ What is the Welcome Bonus for new players?
- ★ What do you offer as a bonus?
Bitcoin
- ★ How do you ensure the security of my Bitcoin and Bitcoin Cash?
- ★ Why should I use a bitcoin gaming site rather than one featuring traditional payment methods?
- What is bitcoin?
- Where can I purchase Bitcoin or Bitcoin Cash?
- Where can I get a Bitcoin or Bitcoin Cash e-wallet?
- How do Bitcoin and Bitcoin Cash payments work?
Account Management and Security
- ★ How do I change my password?
- ★ How do I change the odds format?
- ★ Can I view the website in a language other than English?
- ★ Account Registration
- ★ What is 2-factor authentication?
- ★ If bitcoin is anonymous, do I still need to provide Cloudbet with personal information?